Consultancy skills have become increasingly important in nursing fields of activity, currently also due to the restructuring of nursing services. Advising and being informed is a right of the beneficiary in the health service and a right which is also granted to him by law (ABG, Hospitals Act, Health and Nursing Act, Medical Act).
This willingness to dialogue is increasingly called for, particularly as a result of the change in consciousness in recent decades. Values such as individualisation, personal responsibility, self-realisation, partnership and participation come to limelight. Nursing tries to counteract the process of rationalisation and differentiation in the health care system through patient-oriented care. In this context, the client/patient/resident is regarded as a partner in the process. He must be integrated, informed and advised.