How to order

Readers are advised to check our Library Catalogue, if the item is currently available.

To order books via Interlibrary loan, click on the menu bar "Interlibrary loan" in our Library Catalogue. The order form appears after login and needs to be completed in full and subsequently submitted.

Please note: only registered users may place an order.

Each incoming order will be processed immediately.

We would like to remind you that unfortunately not every item can be procured by inter-library loan.



The costs for purchased books are taken by the person ordering.

Orders cost € 5,00 per book. The fee is to be paid exclusively in cash at the counter. Transfer of the outstanding amount or payment by card is not possible.

In case of billing to a certain cost center (only for employees of the University for Continuing Education Krems), please fill in these requests in the box "Comment".

Unclaimed orders will be charged either with an allowance of € 5,00 per item.

Delivery Time

Expected delivery time is depending by the library borrowing the books and could last up to 3 weeks. Normally the orders arrive within 10 days.



Loan Period

The library borrowing the books determines the duration of the loan; this period varies between 1-6 weeks.

Interlibrary loan return-deadlines cannot be extended; the borrowing period starts by the day of notification.     


Pick Up / Return

As soon as the interlibrary loan has arrived you will be informed by email. The notification will be sent to the email address you specified in your library account.

Materials are to be collected from the library, and as well returned there.

Within three days borrowings are to be picked up otherwise they shall be returned to the handing-out library.

Please note, that books are not sent to any private address.


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