The big potential, which lies in the use of data (and it's analyses) as a fundament of decision-making, is not yet exhausted.The SmartGov project aims at strengthening urban governance in smart cities. Linked open data and data collected from social media will flow into Fuzzy Cognitive Maps (FCMs), which enable the simulation of conceivable action alternatives, of which scenarios can be derived, to support urban governments in decision-making. In advance, possible implications of certain decisions shall thereby be recognizable in an improved way. Additionally, communication between citizens, government resp. decision-makers and stakeholders in smart cities shall be optimized through the integrated social media engine. Attention will as well be paid on the to-be-developed tools being in line with the legal framework.


Duration 01/04/2016 - 31/03/2019
Funding EU
Program JPI Urban Europe

Department for E-Governance and Administration

Center for E-Governance

Principle investigator for the project (University for Continuing Education Krems) Mag. Dr. Gregor Eibl, MSc
Project members
Mag. Margarita Fourer, BA LL.M.
Mag. Malgorzata Zofia Goraczek
Mag. Dr. Johann Höchtl


Lampoltshammer, T.J.; Thurnay, L.; Eibl, G. (2019). Impact of Anonymization on Sentiment Analysis of Twitter Postings. In: Haber P.; Lampoltshammer T.; Mayr M., Data Science – Analytics and Applications - Proceedings of the 2nd International Data Science Conference – iDSC2019: 41-48, Springer Vieweg, Wiesbaden

Viale Pereira, G.; Eibl, E.; Stylianou, C.; Martínez, G.; Neophytou, H.; Parycek P. (2018). The Role of Smart Technologies to Support Citizen Engagement and Decision Making: The SmartGov Case. International Journal of Electronic Government Research (IJEGR), IGI Global, Volume 14, Issue 4: 10.4018/IJEGR.2018100101

Viale Pereira, G.; Parycek, P.; Falco, E.; Kleinhans, R. (2018). Smart governance in the context of smart cities: A literature review. Information Polity, vol. 23, no. 2, pp. 143-162, 2018: DOI: 10.3233/IP-170067

Falco, E.; Kleinhans, R.; Viale Pereira, G. (2018). Challenges to government use of social media. In Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age (p. 124). ACM.

Viale Pereira, G.; Eibl, G.; Parycek, P. (2018). The Role of Digital Technologies in Promoting Smart City Governance. Gadon F et all., Proceedings: International World Wide Web Conference: pp. 911-914, International World Wide Web Conferences Steering Committee Republic and Canton of Geneva, Switzerland, Lyon

Parycek, P.; Viale Pereira, G. (2017). Drivers of Smart Governance: towards to evidence-based policy-making . Proceedings of the 18th Annual International Conference on Digital Government Research: 564-565, ACM

Goraczek, M.; Parycek, P. (2016). SmartGov -Advanced decision support for Smart Governance. Joint Proceedings of the Doctoral Symposium and Projects Showcase Held as Part of STAF 2016, Vol. 1675

Goraczek, M.; Viale Pereira, G.; Falco, E.; Kleinhans, R.; Parycek, P. (2016). Using Fuzzy Cognitive Maps as Decision Support Tool for Smart Cities - Application in Smart Mobility. CeDEM Asia 2016 - Proceedings of the International Conference for E-Democracy and Open Government


Decision Support in Smart Cities: An Assessment by the City of Vienna

EGOV-CeDEM-ePart 2019, Italy, 03/09/2019

Evidenzbasierte Entscheidungsprozesse: Evaluierung der SmartGov-Methode durch die Stadt Wien (Workshop)

Projektpräsentation "Advanced decision support for Smart Governance", Stadt Wien, 13/12/2018

Challenges to Government Use of Social Media

dg.o ‘18, Delft, Netherlands, 31/05/2018

Digital Governance for Sustainable and Smart Cities: Quadruple Helix Partnership in the case of the JPI Urban Europe SmartGov Project

JPI Urban Europe – URBAN-EU-CHINA Networking Event: UN-Habitat’s 9th World Urban Forum, Kuala Lumpur, Malaysia, 7 – 13 February, 2018, 11/02/2018

Innovative approaches in Smart Cities

JPI Urban Europe Conference 2017 "Engaging for impact" - Policy Day, 29/05/2017

SmartGov - primary project results

Open Space - Conference for E-Democracy and Open Government, 19/05/2017

Back to top