Description
The public sector is under unprecedented pressure to provide high quality public services with decreasing resources. Sharing, reuse and interoperability play an important role, however, relevant policy documents, guidelines and roadmaps fail to capture today’s complexity. Documents such as the European Interoperability Framework (EIF) and the European Interoperability Reference Architecture (EIRA) seem sufficient when assuming that a single public authority controls all data and services needed for providing integrated public services. However, increasingly, public administrations have to collaborate with other stakeholders including other administrations, businesses, NGOs etc, and have to share data, and reuse software and solutions in order to reap the benefits of principles such as once-only, digital-by-default, interoperable-by-default etc. All this calls for new governance models and a new roadmap which are currently missing. The aim of the project is to develop and deploy a comprehensive governance model and supporting ICT platform that will inherently support (a) stakeholders collaboration, (b) data and service share and reuse, (c) interoperability and integrated PS governance, (d) development of mobile apps, (e) e-government principles. The project will enhance and, where needed, re-design existing EU initiatives. We anticipate that the new governance model will enhance stakeholder collaboration, data sharing and systems interoperability in order to facilitate efficient and effective integrated public service co-creation. The Danube University will work together with the Department for Business, Sport and Tourism (WIrtschaft, Sport und Tourismus, WST3) of the Lower Austrian Regional Government in order to conduct a pilot. This reserach project stengthens the existing collaboration between the Danube University Krems and the Lower Austrian Regional Government.
Details
Duration | 01/01/2021 - 31/12/2023 |
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Funding | EU |
Program |
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Department | |
Principle investigator for the project (University for Continuing Education Krems) | Noella Edelmann, PhD MSc MAS BA |
Project members | Valerie Albrecht, BA MA Lucy Temple, MSc Shefali Virkar, Ph.D. |
Project website | https://ingov-project.eu/ |
Publications
Edelmann, N.; Haug, N.; Mergel, I. (2023). Digital Transformation in the Public Sector. In: Faïz Gallouj, Camal Gallouj, Marie-Christine Monnoyer, Luis Rubalcaba, Markus Scheuer, Elgar Encyclopedia of Services: 406, Edgar Elgar, Cheltenham, UK
Edelmann, N,; Rodriguez Müller, A. P.; Oprea,N.; Tambouris, E.; Steen, T. (2022). A Framework for Integrated Public Services Co-Creation and Sustainability. In: Hagen, L.; Slovak, M.; Hwang, S., DG.O 2022: The 23rd Annual International Conference on Digital Government Research: 492-492, ACM, New York
Edelmann, N.; Tambouris, E.; Kalampokis, E. (2022). The Sustainable Implementation of Co-creation Principles and Outcomes. In: Proceedings of Ongoing Research, Practitioners, Posters, Workshops, and Projects at EGOV-CeDEM-ePart 2020: n.n., CEUR, online
López-de-Ipina, D.; Brandsen, T.; Steen, T.; Misikangas, P.; Sarasa, D.; Rodriguez Müller, A.P.; Edelmann, N. (2022). Democratizing co-production of sustainable public services. In: Hagen,L.; Solvak, M.; Hwang, S., DG.O 2022: The 23rd Annual International Conference on Digital Government ResearchACM: 497-499, ACM, New York
Edelmann, N.; Rodriguez Müller, A.P.; Steen, T., Gerhardter, B.; Holzbauer, T. (2022). Sustainable Co-Creation in the Public Sector:A Case Study in the Lower Austrian Federal Government. In: ICEGOV 2022: 1-1, ACM, Guimaraes
Rodriguez Müller, A.P.; Casiano Flores, C.; Albrecht, V.; Steen, T.; Crompvoets, J. (2021). A Scoping Review of Empirical Evidence on (Digital) Public Services Co-Creation. Administrative Sciences, 11(4): https://doi.org/10.3390/admsci11040130
Casiano Flores, C.; Rodriguez Müller, A.P.; Albrecht, V.; Crompvoets, J.; Steen, T.; Tambouris, E. (2021). Towards the Inclusion of Co-creation in the European Interoperability Framework. In: ICEGOV 2021: 14th International Conference on Theory and Practice of Electronic Governance: 538–540, ACM Press, New York
Lectures
Transdisciplinary Research and the Co-production of Sustainable Public Services: The Case of the Lower Austrian Federal Government
Sustainable Systems: the importance of Systems Thinking and Practice, 07/12/2022
Co-production: Stakeholders, Digitalization, Destruction & Sustainability
Public Governance, Administration, and Society, 24/10/2022
Sustainable Co-Creation in the Public Sector:A Case Study in the Lower Austrian Federal Government
ICEGOV 2022, 04/10/2022
The Implementation of Co-creation Principles and Sustainable Outcomes
EGOV 2022, 06/09/2022
Democratizing co-production of sustainable public services
DGO 2022 23rd Annual International Conference on Digital Government Research, 17/06/2022
A Framework for Integrated Public Services, Co-Creation and Sustainability
DGO 2022 23rd Annual International Conference on Digital Government Research, 16/06/2022
Developing sustainable digital public services & co-creation in the public sector
Long-term Sustainability of Co-Creation and Co-Production, 24/05/2022
Ethics in Research and Publishing
Knowledge Café, 28/02/2022
Making Co-Created Digital Public Services Sustainable
GovCamp Vienna 2021, 26/11/2021
Developing sustainable digital public services: establishing and maintaining cultures of co-creation
ICEGOV 2021, 05/10/2021