Advice offered by the university

The disability officer informs and supports students with disabilities and/or chronic diseases before and during their studies at University for Continuing Education Krems.

Students with disabilities or chronic illnesses are provided with:

  • Counselling and information in all matters
  • Information on funding options and legal framework conditions
  • Individual support in coping with day-to-day challenges which occur during the studies
  • Individual solutions regarding the study and workplace situation
  • Support in organising deviating audit methods
  • Support in organising working aids or technical devices
  • General guidance and assistance in coping with structural barriers on-campus
  • Arrangements for counselling in facilities and personal assistance

emergency numbers

Quick and competent help is important in mental health crisis situations. All the counseling services listed here are free of charge and anonymous.

All hotlines listed are available around the clock, including weekends and public holidays.

Telephone crisis service for Lower Austria
Telephone: 0800 / 20 20 16 (daily 0 - 24 o'clock)

Telephone counseling Lower Austria
Emergency number: 142 (daily 0 - 24 o'clock)

Emergency Psychological Service Austria
Hotline: +43 699 / 188 55 400 (daily 0 - 24 o'clock)


The ÖH-Helpline has been set up for all students in Austria who suffer from excessive demands or psychological complaints and need help.

Counseling is provided by trained employees of the Association for Psychotherapy in Vienna.

The ÖH-Helpline can also arrange a personal counseling session with employees of the Association for  Psychotherapy.

If you are diagnosed with a severe mental illness or depression as a result of the telephone consultation or during a counseling session, it is also possible to get a therapy place financed by the psychotherapy fund of the Austrian Students's Union (ÖH)

ÖH-Helpline: + 43 / 1 / 585 33 33 

Counseling hours: Monday - Friday from  9 a.m. - 6 p.m.

Further information can be found here

Psychological Counselling Service

The Psychological Student Counseling Service is a federal service facility that provides psychological support for students.

Psychologists and psychotherapists provide support in overcoming personal and study-related problems.

Counseling is free of charge, confidential and anonymous if desired.

The counseling services include

  • Study and information counseling
  • Psychological counseling and diagnostics
  • Coaching and support for study and learning processes
  • Chat counseling
  • Psychological treatment and psychotherapy
  • Theme-centered groups

Appointments for an initial consultation can be made online here.

Contact details:

Psychological Counseling Service

1090 Vienna, Lederergasse 35/4

Tel: 01 / 402 30 91


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