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Abschluss
Certificate of attendance
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Format
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Dauer
1 Tag
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Start
8. Mai 2026
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Kosten
free
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Sprache
Englisch
Unlock Excellence and Transform Your Organization with Quality Management. Mastering quality isn’t just about compliance—it’s about building a culture of continuous improvement, empowering people, and driving lasting success.
Dr. Christoph Jettel
Jack Links EMEA, Head of Operational Excellence EMEA
Target Group
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Early-career professionals preparing for roles that require process-understanding and improvement skills
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Professionals optimizing and reviewing organizational structures and processes to enhance efficiency and compliance.
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Professionals responsible for (larger) parts of processes and operational decision-making.
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Professionals from Quality Assurance and production departments seeking to strengthen their strategic and process improvement skills.
Overview of Course Contents
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Explore the origins of quality principles from Hammurabi to modern ISO standards and Operational Excellence. Understand why quality matters and its impact on competitiveness, compliance, and customer satisfaction
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Learn the key ideas of TQM and ISO 9000, their historical development, and how they shape organizational performance. Discuss major figures (e.g. Deming, Juran) and the role of standardization in global trade and regulation
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Dive into standardization, end-to-end process understanding, continuous improvement, and cultural transformation. Examine frameworks like Toyota Production System, Lean and Six Sigma for building sustainable excellence
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Discover practical steps for introducing quality programs, measuring success, and embedding a culture of continuous improvement in an organization
Schedule
| Session | Date | Time |
|---|---|---|
| Historical Evolution of Quality Management and OpEx & Practical Relevance | May 08, 2026 | 09:00-10:30 |
| Total Quality Management & ISO 9000 Approach | May 08, 2026 | 11:00-12:30 |
| Core Concepts of Quality Management & OpEx | May 08, 2026 | 13:30-15:00 |
| Implementation & Sustaining Quality | May 08, 2026 | 15:30-17:00 |
Date
May 08, 2026
(Registration deadline: April 20, 2026)
Do you have any questions?
I am happy to advise you.
